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List Of Common Tenant Problems You Will Face As A Landlord
No matter how well you have prepared your property, no matter how many houses you own, you are going to get that dreaded call while reading the afternoon papers. Problems however big or small will come up and it is your landlording duty to attend to them. Problems can compound when you ignore them. So make it a habit to take remedy action as soon as you see fit. Here is a list of common issues tenants will call you up on. If you know them, you can learn for yourself how to fix them or prepare contractors on hand to call upon whenever the situation requires so.
Sewage choke
Leaking roof
Fluorescent lights and bulbs burning out
Doors and windows that cannot open
Lost keys to apartment
Broken or faulty lock
Water heater breaks down
Washing machine that is not working
Refrigerator breaks down
Peeling paint work
Air-conditioner does not work
Heater does not work
Leaks in piping
Stove that does not heat up
Garbage is not being cleared
Pest problems
Toilet does not flush
Faulty electrical switch
Unable to find the channels for cable TV
Not enough water pressure in the shower
Faulty stereo system
Unable to connect to the internet
Computer does not boot up
DVD player does not play
Telephone does not ring
The electric kettle no longer works
Garden requires maintenance

Surely you can tell if this requires immediate attention?
There are probably another thousand and one problems that tenants can call you for.
When you do receive a call, you have to judge whether it is something that demands immediate attention. Things that will compound the graveness of the problem if you don’t fix it will definitely be the ones that requires immediate attention. For example, a leaking roof can cause your whole house to be drenched in dirt water if you leave it unattended. A heating failure can cause your tenants health problems in winter.
The next category of problems are those that does not compound a problem. But these are the ones that will cost you money if you leave it unfixed. These include leaking taps, lights that will not switch off, etc. Although you do not have to attend to these problems immediately upon call-up, it would benefit your pockets to attend to them as soon as your time allows.
The third category of items are those that can wait. Take note that leaving it too long to fix these stuff can cause friction between you and the tenant. These items include a new paint job, fixing the kitchen cabinets, etc.
Remember that tenants are human too and they can tell when you are really busy with other stuff or just plain ignorant. It is your job to fix their problems in a timely manner. Failing to do so will only give you a bad reputation and lose tenants as well.
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